By computerizing this traditionally time and personnel consuming function, customer service agents and dispatchers can focus more on the most important task - taking care of your customers's deliveries.

Features include:

• State of Art Technology


• Script(s) Customized by Client


• Reconfirmation of Customer's Name, Delivery Time Frame, and Address


• Ability to Transfer to Live Agent


• Increased Level of Successful Deliveries


• Easy Integration with Routing System


• Comprehensive Management Reports


• Computerized, Web-Based System