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Tag: in home delivery

Michael Ridlen
Business is Picking Up!
2011.02.02 23:10:16

So we need more delivery owner operators! 

We will be having another Contractor Open House at our Corporate Headquarters in Secaucus, NJ (not far from New York City) this coming Monday, Feb. 7th from 10am - 2pm.  If you are an experienced big ticket delivery driver already running your own business or you are interested in being your own boss, this could be a great opportunity for you. 

Check out our contractor opportunities page for more info!



Tags: Monica Faria | new warehouse | truckers | New Jersey | open house | contractors | opportunity | in home delivery | home delivery | positive news | Home Delivery America

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Michael Ridlen
HDA at the NECO Alliance Show!
2010.09.10 23:39:14

We are looking forward to attending our first NECO Alliance expo.  Taking place Monday Sept. 13th and Tuesday Sept. 14 at the MGM Grand Casino at Foxwoods, the annual show features some of the latest appliance and electronic innovations from a variety of vendors.

Company chairman Richard Merians ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and Director of Recruitment and Sales Monica Faria ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) will be attending both days at our booth in the Premier Ballroom.  They will be providing information about our company's services as well as solutions catered to the independent dealer's needs.  Additionally, pick up  a "stress relief" squeeze truck!

Follow our tweets from the event @HomeDelivery on Twitter, and we will have a post show wrap up on our blog.



Tags: NECO Alliance | Monica Faria | Richard Merians | appliances | white glove delivery | in home delivery | Home Delivery America

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Michael Ridlen
Trucking Carriers Seeing Shift from Private to Dedicated
2010.03.04 22:19:18

Considering outsourcing your delivery and/or logistics options?  Here is some food for thought - 
An excerpt taken from:
The Journal of Commerce (note: login is needed to access the rest of the article at www.joc.com)

"More than ever, companies are looking to outsource their fleets so they can focus on their core competencies. A DCC (Dedicated Contract Carrier) solution frees up capital and management to work on more strategic issues, which is where many companies feel their focus needs to be right now. We've seen a definite increase in prospects this year," he said.


Schneider's Jadin also has seen an uptick in inquiries. "As the economy has worsened, companies are deciding to concentrate on their core competency rather than continuing to operate a private fleet," he said. "Outsourcing to a transportation provider whose core competency is transportation makes good economic sense from the standpoint of a preservation of capital to their core competence, and also from a risk-mitigation perspective as it relates to the potential liability associated with running a private fleet."



Tags: furniture industry loans | 3rd party supplier | logistics strategy | business relationships | 3PL | logistic | in home delivery | Home Delivery America

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Michael Ridlen
New Year's Review
2010.01.22 11:59:21
January offers us a time to reflect and review opportunities for system improvements, increased efficiency, and cost reductions. During busy holiday sales, operations and procedures are truly tested for maximum productivity and consistent integration from our clients to our customers.

At Home Delivery America, we consistently strive to make the delivery process as seamless and pleasant as possible, especially during the holidays and other high volume periods. We do this by initiating a proactive outlook in reviewing all of the support processes that go into making deliveries, from the beginning receiving the product from the client or manufacturer to the final step of providing a successful in-home delivery and installation. We review past data for potential volume spikes and formulate a strategic plan of action. Proper preparations can alleviate the heightened pressures from the higher volume and increase the "operational flexibility" against negative events such as inclimate weather, mechanical failures, buyer's remorse, etc.

High volume/holiday preparations include:

  • Review of installation parts and supply levels, advance ordering of any necessary supplies, and carrying a 30-60 day reserve (depending upon usage).
  • Having extra on-call delivery teams available daily.
  • Having appropriate support staffing, especially in the week immediately following a sale/promotion.
  • Triple inspections of all received merchandise.
  • Preventative maintenance on all warehouse equipment.
  • "Refresher" and updated customer service training through out the organization including role play exercisesComplete computer systems audit

We value our clients and the lasting partnerships we have forged. Each and every delivery is important to our company, and we realize that our service has a direct impression on our client's image - even more so during high volume periods where the customers' requirements are higher and their tolerance for errors is lower. We continuously strive to improve processes and encourage open communication from all associates so we exceed our clients' and their customers' expectations all year long. By implementing these procedures, critical high volume and sales periods become a smooth part of regular operations.



Tags: in home delivery | high volume | operations | new year | customer service

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Michael Ridlen
Largest High Velocity Cross Dock in the Nation Now Open!
2009.12.09 21:58:01

We are proud to announce our recently launched cross dock facility in Elmwood Park, NJ is fully functional and that almost 5,000 pieces of big-ticket merchandise are currently being unloaded daily

"We are getting the merchandise in the consumers home faster than ever for our clients", said Richard S. Merians, Chairman.  "HDA's investment in service to our clients is backed by proven success and top performance to ensure continued growth, this facility has convenient access to all major highways allowing us to reach a larger radius in a shorter time."

Measuring 120,000 square feet, with 30 bay doors will handle over 100 trucks daily, this is the largest high velocity cross dock facility in the nation.  Large line haul trailers are unloaded, merchandise staged, inspected, than re-loaded onto delivery trucks, for a successful white glove in-home delivery and assembly all within a 24-hour period.  "We're excited to be on the forefront in an industry that continually requires new thought and innovation," said Joseph Renaldi, Vice President Operations.  For more information on how this great facility can help your business or other delivery options we can offer, click here to contact us.




Tags: warehousing | distribution | 3PL | New Jersey | logistic | warehouse | in home delivery | white glove delivery | cross dock | new warehouse | Home Delivery America

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Michael Ridlen
DIRECT FROM FACTORY TO HOME INITIATIVE
2009.10.08 12:16:54

The ‘Direct from Factory to Home’ initiative was created from a senior management brainstorming session in an effort to assist our clients during today’s economic climate.  The retailer would only purchase a floor sample, having a massive impact on their cash flow management.  It would allow retailers to have a zero based inventory, by eliminating the need for warehouse space, warehouse personnel, trucks, delivery teams, etc.  Moreover, the delivery time of any one piece of merchandise can be guaranteed in 3 to 5 business days from the factory depending on location. 

The incentive for a manufacturer is to eliminate the return of unsold goods from the retailer and being forced to offer some form of restitution to the retailer.  Additionally, this will afford the manufacturer to sell directly to the consumer through ecommerce projects.  This innovative program opens up a tremendous opportunity for both the manufacturer and retailer to engage in viable, alternate solutions. 

Interested in learning more?   Perhaps a good fit for your business model?  Contact us.



Tags: logistic | furniture industry news | in home delivery | white glove delivery | Direct from factory to home | Home Delivery America

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